At Mitram Luxury Spa in Surat, we are committed to protecting your privacy and keeping your personal information safe. This Privacy Policy explains what information we collect, how we use it, and the steps we take to ensure it remains secure.

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Information We Collect:
 

1. Personal Information: When you book a service or get in touch with us, we may collect details such as your name, email address, phone number, postal address, and payment information to process your request smoothly.
    

2. Cookies: Our website uses cookies to improve your browsing and gather general visitor preferences. You may choose to disable cookies through your browser settings, though doing so may affect certain features of our website.
    

How We Use Your Information:
 

1. To Provide Services: Your personal information is used to confirm bookings, deliver services, and keep you informed about your appointments, promotions, and special offers.
    

2. Improving Our Services: We may use collected information to understand trends, measure the effectiveness of our efforts, and continuously improve our website and offerings.
    

3. Marketing Communications: With your consent, we may occasionally send you emails or newsletters about our services, events, and offers. You can opt out at any time by following the unsubscribe link provided in any such communication.
    

Information Sharing and Disclosure:
 

1. Third-Party Service Providers: We do not share your personal information with any third-party service providers.
    

2. Legal Compliance: We may disclose your information if required by law or in response to valid requests from authorized public authorities.
    

3.  We do not share, sell, or misuse any customer information. All booking details are used solely to confirm and manage your appointments.
    

Data Security:
 

We take reasonable and appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or loss. That said, no method of internet transmission or electronic storage is entirely foolproof, and we cannot guarantee absolute security at all times.
 

Your Privacy Choices:
 

You have the right to review, update, or request deletion of the personal information we hold about you. You may also choose not to share certain details, though this could limit access to some features or services on our website.
 

Children’s Privacy:
 

Our services are intended for individuals aged 18 and above. We do not knowingly collect personal information from minors. If you are a parent or guardian and believe your child has shared information with us, please reach out and we will take prompt and appropriate action.
 

Changes to This Privacy Policy:
 

We reserve the right to update this Privacy Policy at any time. Any revisions will be reflected on this page along with the date of the latest update. We recommend checking this page periodically to stay informed of any changes.
 

Contact Us:
 

If you have any questions or concerns regarding this Privacy Policy or how we handle your data, please do not hesitate to get in touch with us. We are always happy to help.
 

Thank you for choosing Mitram Luxury Spa in Surat. Your privacy matters to us and we treat it with the care it deserves.